I had promised Libby I would offer what support I could after she’d confided in Josh and me that she’d been Love Scammed. Knowing she’d be finishing her Barista duty behind the Hope Café counter mid-afternoon on Tuesday, I popped in, grabbed a double espresso from Josh, and joined Libby at one of the more secluded tables.
“Good to see you Richard and I think talking about my experience will help put it behind me. It knocked my confidence so much and has made be both more anxious and also more suspicious of other people, and that’s horrible.”
“Jim died a few years ago, right?
“Dear Jim. Yes. We’d had some wonderful times, then he had a heart attack and died in his chair, watching some trashy Soap on telly. He was only 68.”
“Well, I think that’s a good way to check out, rather than in a hospital bed or in some smelly care home. Then you came to join Duncan’s team here?”
“Gives me an opportunity to engage with the customers; some are delightfully chatty and when Susie was here. (Note 1) I felt like I had another family. But it was lonely at home, so when Andrew, never sure it was his real name, made contact via Facebook, I answered. He claimed to have known Jim through work ….. and soon we were texting quite regularly. Over a few weeks I began to look forward to his messages, telling me of his time in the Army, of his divorce and his sad estrangement from his three children. He made out he’d been the victim in the divorce, had lost so much and was now struggling financially. My heart went out to him, how his story of loneliness resonated with mine. We all need the company of others, right?
“Absolutely Libby. I’ve had periods in my own life when I have felt very lonely, others when I am surrounded by people, people whom I trust and love. Don’t tell me, Andrew asked for some money, like a friend’s brother David? A 61-year-old divorcee, he was sucked into believing that Tatiana from Leningrad was in love with him; he took the bait, ‘hook, line and sinker’! She couldn’t wait to come to England but first needed, oh! I can’t remember, money for her grandmother’s operation, a new passport, to buy the flights that she kept putting off. Eventually she hoodwinked him out of £30,000. Apparently there is still a hesitation in David’s mind that Tatiana exists, that she loves him!”
“Exactly! Silly isn’t it! I’ve thought how could educated people be so stupid, and yet here I was sending money to his UK bank account, so he could pay the outstanding solicitor’s bill of £750. I had some savings and I imagined our relationship would be strengthened; maybe he would finally meet me.”
“So what happened? What made you realise it was a scam?”
“He said he was going to take me to Rome for a long weekend to say Thank You. He gave me all the details, flight timings, the name of the hotel and so on. Then he admitted he didn’t have a credit card and the hotel needed one for security. Oh! Why oh why! I gave him the card details and the security number and arranged to meet him at Check-in at Gatwick Airport on the Friday afternoon.”
“And he never showed? And he used your credit card? Oh! Libby I am so sorry.”
“Exactly! I felt so let down, cried all the way back to Hove in the taxi and tried to stop my credit card being used fraudulently. He took £15,000. The bank said I had given him my details and there was little it could do. (Note 2) There! Now I have told someone it feels better, so thank you Richard. The more people who know the less others will fall for these scams. Now I had better say goodbye to Josh and get on with my day. See you soon.”
I see Sami munching on a croissant so go and say hello.
“Haven’t got long, but thought I could tell you a recent experience.”
“Why not, Richard. If it’s quick.”
“Had to laugh the other day, both at myself and with Sandra, the Tesco member of staff. Although we naturally use Waitrose for our online weekly shop, there is a large Tesco’s supermarket a 5-minute walk away, opposite St Andrew’s Church in central Hove, which is handy for those few things you need right now. My regular but infrequent visits prompted me to apply online for a Tesco Clubcard, on the basis it costs me nothing and would occasionally reduce the bill at check-out. I downloaded it to my Wallet on my iPhone and on Monday thought I would try it out.
Arriving at the self-service checkout, I scanned my three items, opened the Wallet App, found the Tesco logo and presented the QR Code to the scanner. “We do not recognise this.” was its response. So I tried again ….. and got the same result. Whilst the supermarket wasn’t busy so I wasn’t holding up anyone, Sandra, who was just clearing empty plastic baskets, asked whether she could help. I explained I had never used my Clubcard before but …. and she took my iPhone and showed it to the scanner …. and got the same result. She then looked at my Wallet. The Tesco Clubcard QR Code was hiding behind an old Covid Travel Pass, which had expired in December 2021. We had a laugh.”

“Actually, that is funny Richard. Now, see you ….”
Richard 21st February 2025
Hove
Note 1 Susie is Libby’s niece. After time in The Hope Café, Susie took a late Gap Year for six months in New Zealand and Australia before coming home to do a course in logistics.
Note 2 Victims of Romance Fraud lost more than £7 million in over 600 cases in Surrey and Sussex last year.
